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LOWONGAN KERJA HSBC Indonesia

As the pioneer of modern banking in most of Asian Countries, HSBC (HSBC (formerly known as The Hong Kong and Shanghai Banking Corporation Limited) has had long history in Indonesia. Since HSBC opened its first Indonesian office in Jakarta (which known as Batavia) in 1884, HSBC has been providing various kinds of banking service and products to the Indonesian customers, whishing to develop trade and investment
opportunities. Initially started to serve the important sugar trade, and then expanded its operation to Surabaya in 1896. Later in 1994 HSBC upgraded its Semarang agency, which has been operating since 1878, into a full branch. During challenging times in the Indonesian market where the Bank was forced to close operation during World War II, and in the mid-1960s, HSBC strengths were really put on trial. Having managed to re-open its operation in Indonesia after the World War II and similarly after the closure in mid-1960s, the Bank was granted a new banking license in 1968 wherein the Bank has remains steadily solid ever since and retained its position as one of the largest foreign banks operating in Indonesia.
Today HSBC Indonesia offers a broad range of banking and financial services tailored to meet a wide spectrum of needs, from those of multinational corporations to local businesses and individual Indonesians, including personal financial services, corporate, commercial banking, institutional banking, treasury capital markets and Amanah Syariah banking. Until early 2009, it has been serving its customers through 113 outlets, spread through out 10 major cities: Jakarta, Surabaya, Medan, Bandung, Semarang, Solo, Batam, Bogor, Tangerang, and Depok. This includes Branch offices, Premier Centres, Amanah branches, Express Banking Centres.
We offer you the opportunity to become our new member of the House. Please explore this opportunity to find out more:


Staff Chargeback Processor (Code : JS Staff CHB Pro SUP 10)
(Jakarta Raya)
Responsibilities:
  • To verify, analyse and process incoming VISA/MasterCard disputes and chargeback received from cardholders/ BSE to the acquiring bank using a proper Chargeback reason code within a specified time line set by respective Card Association. Take follow-up works & monitor progress/result via Card Association’s, exception reports & Finance records.
Requirements:
  • Hold a minimum Bachelor degree from reputable university
  • Has minimum 3 year experiences in credit card Chargeback process & reconciliation.
  • Through knowledge of Chargeback process, Visa & Mastercard reason &nbspcodes/rules/requirements, Credit Card Ops.
  • Understanding of basic accounting rules. Knowledge of card products in general and credit &nbspcard products in particular.
  • English proficiency with good writing skills and computer literate.
  • Dynamics personality, self motivation, interpersonal skill, customer service skill, planning, time &nbspmanagement and analytical thinking skill.
If you meet the above requirements and seek a rewarding career and the opportunity to develop with a progressive international bank, please send your detailed CV (in English) to address below:
HSBC Human Resources Department
World Trade Center, 4th Floor, Jl. Jenderal Sudirman Kav. 29-31, Jakarta 12920
email :
human-resources@hsbc.co.id
Please put the position code:JS Staff CHB Pro SUP 10 as the subject of your e-mail application

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